Advantech SIMB-354 User Manual

Contents

Advantech SIMB-354 User Manual Manual pdf 4 page image

iii SIMB-354 User ManualMessage to the CustomerAdvantech Customer ServicesEvery Advantech product is built with the most exact specifications to ensure reliableperformance in the harsh and demanding conditions typical of industrial environ-ments. Whether your new Advantech equipment is destined for a laboratory or fac-tory floor, be assured that your product can provide the reliability and ease ofoperation for which the name Advantech is renowned.Your satisfaction is our primary concern. A guide to Advantech’s customer services isprovided below. To ensure that you receive the full benefit of our services, please fol-low the instructions below.Technical SupportWe want you to get the maximum performance from your products. Should youencounter any technical difficulties, we are available to provide assistance. Answersto the most frequently asked questions are provided in the product documentation.These answers are typically a lot more detailed than the ones provided over thephone.So please consult this manual first. If you still cannot find the answer, gather all rele-vant information or questions that apply to your problem, and with the product closeto hand, call your dealer. Our dealers are well trained and ready to provide the sup-port required for you to experience the most from your Advantech products. Most ofthe problems reported are minor and can be easily solved over the phone.In addition, free technical support from Advantech engineers is available every busi-ness day. We are always willing to give advice on application requirements or specificinformation regarding the installation and operation of any of our products.